Meal delivery has taken off spectacularly, above all since the health crisis. Repeated closures left a deep mark on most restaurants. Since then, new consumer habits have taken firm hold. Offering a food experience that is both fast and convenient has become essential. To keep orders under control, new players such as Deliverect have become partners of choice. The company connects online delivery platforms to your till. Better still, a new partnership with the Shippr community of professional drivers promises you better results. Here is what goes on behind an integration that transforms your logistics.
Why integrate the Deliverect platform?
What is Deliverect’s mission?
The foodtech company lets independent restaurants, chains, dark kitchens and large retailers centralise order management in a single piece of software. Deliverect gathers the orders placed on the various logistics platforms. It then passes them straight to those businesses’ tills. The company already has more than 100 integrations to its name. A single channel lets you run the operations behind all of your orders. You can also make any changes you need — to your virtual menu, for example — through one interface. The information updates automatically. Deliverect therefore helps optimise your productivity.
A Belgian gem still climbing
Deliverect has been a resounding success since it was founded in Ghent, Belgium, in 2018. By 2020 the company could already claim more than 30 million orders processed.In three years the Belgian startup has raised more than 75 million euros. The arrival of dark kitchens, also known as ghost kitchens, propelled the company, which closed a first round of more than 3 million euros in 2019. In 2020 the figure reached 16 million euros. The foodtech company is also focused on expanding internationally. Already present in Toronto, New York, Edinburgh, Ghent, Madrid and London, it opened a Paris office in May 2020.That move matters in France, the home of gastronomy, where the diversity of the restaurant market is welcomed and valued.
How does Deliverect help restaurants in practice?
Zhong Yuan Xu, CEO of Deliverect, explains that the solution is a helping hand for restaurants. The idea is that they spend less time on “systems” and more on their business. Deliverect optimises all of your operations so you can sell more. And being present on specialist platforms such as Deliveroo, Uber Eats, Glovo, Takeaway.com, Foodora, JustEat and many others increases your visibility considerably. Your commercial reach extends to a much wider audience. Deliverect therefore sets out to meet restaurants’ daily needs and, above all, to support the growth of the sector.
What advantages does Deliverect bring you?
Plenty of professionals have built this into their sales and marketing strategy to gain several advantages:
- Time saved: the main advantage of this option is certainly the time it saves. No more copying orders out by hand, they go straight to your till.
- Centralised, automated orders: Automation brings advantages of its own. It cuts the margin for error considerably. The same goes for tracking stock. All of it while keeping service flowing, of course. Better still, you need fewer staff.
- Data monitoring and analysis: Deliverect lets you review the state of your takings, and analyse the data you hold to improve your restaurant’s performance at any time. You can identify your most profitable outlets, for example.
- Menus adapted to delivery platforms: Deliverect also adapts your menu to the delivery platforms. Any changes you make there update straight away.
- Easy integration: the SaaS model and the Deliverect API let you get at the information held in one tool quickly and efficiently, and feed it into another.
What does Shippr do?
Shippr is a platform for same-day delivery of products and goods, built for businesses. Our technology connects companies that need deliveries to our local professional drivers. Our wide fleet, from bikes to 20M3 refrigerated lorries, lets us meet every delivery need. We offer express point-to-point delivery, on-demand delivery, and multi-drop rounds for ambient or temperature-controlled goods.Our customers’ experience runs from an à la carte solution for handling peaks in activity to a bespoke solution with a dedicated driver. We already put our logistics expertise to work for several food brands. That includes Fonteyne the kitchen, Hana Group, Kelly Daily, Pistolet Original, L’éclair de Génie, Café Kitsuné, Marcon Vinni, Makisu, La Villa Lorraine, Le pain Quotidien, Tastyoo, Unseen Kitchen … Whatever your delivery needs and constraints, Shippr is the partner of choice for the catering trade.
Why choose an external logistics provider integrated with Deliverect?
Efficient in-house logistics are hard to build.
Setting up a meal delivery service is an excellent option for the restaurant industry. Choosing to deliver in-house, though, turns out to be expensive and very complex. In-house delivery management is not all bad. It encourages face-to-face contact, which counts for a great deal in a loyalty strategy. But an efficient delivery system takes serious investment to set up. And it calls for solid expertise, particularly where foodstuffs are concerned. Respecting the cold chain and health standards, buying refrigerated vehicles: these are the criteria that usually cool the idea. Outsourcing does not mean losing what in-house logistics gives you, however. Shippr lets you personalise your deliveries. We brief your drivers so they can represent you to your customers. They can even wear your company t-shirt. Personalising your deliveries with Shippr is an asset in your loyalty strategy.You can also combine the two with Shippr. Wishful thinking? Not at all. You can keep your logistics in-house and call on Shippr when you need to. During peaks in activity, for instance.
Draw on professional expertise
More and more restaurants now choose a third-party delivery service. Shippr has made it its trade and puts all of its expertise into logistics that are simple, efficient and professional. AFSCA knowledge, temperature-controlled vehicles, temperature checks: your products travel in the best conditions with Shippr drivers.
Flexibility that holds up
Shippr grows with you, too. A peak in activity? Shippr adds drivers to absorb it. Our operations team handles the unexpected as well. A driver off sick or on holiday? We replace them immediately.
Time saved
Outsourcing your deliveries wins you precious time to invest in your business. Logistics becomes a key asset, without the constraints that come with it. Shippr handles those.
Why the Shippr integration on Deliverect?
Deliverect and Shippr, together to optimise your logistics
The Deliverect integration with Shippr is a clear win for the hotel and restaurant trade. The point of the partnership is to make tracking and delivering your orders easier still, with no extra effort from you. Deliverect strengthens your presence on home meal delivery platforms. A single interface centralises every operation. Shippr handles the whole of the logistics between your restaurant (dark kitchen, large retailer or restaurant chain) and your recipient.With more than 500 local professional couriers, your orders are certain to be covered. Once they are in our drivers’ hands, our support team, available seven days a week, manages each delivery from start to finish. Friendly, expert and on time: 94% of our deliveries arrive within the agreed window. Given how critical timing is in catering, entrusting your deliveries to a quality professional provider is essential. The Shippr integration on Deliverect is the winning combination of simplified order management and optimised deliveries.
What do Deliverect users gain by choosing Shippr?
- Hand over 100% of your logistics: from your order to its final destination, the Shippr team handles everything.
- Go local: professional couriers from your own neighbourhood take on your orders. Shippr algorithms assign the right vehicles to reduce your carbon footprint. Optimised routes, vehicles matched to the goods to avoid running empty … it all takes two clicks at Shippr.
- Look after your customers: Shippr drivers handle your products with a smile, professionally and, above all, on time. One thing is certain: your customers will love them.
One of Shippr’s great strengths lies in a strategy that puts people at the centre of everything it does. Our drivers make a point of being both friendly and professional. That feeds straight into your customers’ satisfaction.
Choose the Shippr integration on Deliverect now
As one of Deliverect’s integrations, Shippr is directly available to its users. Request a demo today and make the most of the partnership. If you would rather book a meeting, our team is at your disposal.
